Tips for audio/video problems with online meetings

• By incotech
• Posted in Articles
• On March 29, 2020
• No Comments.

In these times, there is much more online meetings. One of the biggest annoyances are technical problems. Here are some tips for various problems (do you also have a problem or an answer for a common problem? Leave them in the comments).

Generic

• If you're going to join an online meeting, make sure you're not in another online meeting, have a browser or program open that uses your microphone and/or webcam. As a result, your webcam and/or microphone is already in use.
• Don't download files, updates or anything like that. This can ensure that your Internet, 4G or WiFi connection does not have enough capacity left over.
• Do you use a meeting tool from the browser? Give it access to your microphone and speakers.

Audio

• Is the sound on? You can do this for example. test by playing a movie.
• Is there an external display connected or bluethoot headphones? Then disconnect these (some programs will try to play the sound through this instead of. your standard speakers).
• Are you using a loose microphone? Is it even connected?

Video

• Isn't the webcam taped?
• If the program does have access to the webcam (start -> settings -> check for camera privacy settings -> if the application has access.
• Do you use a separate webcam? Is it even connected?